SHIPPING POLICY

All orders are shipped out of our distribution center in Athens, Greece.

Shipping in Greece is free with all couriers for orders over 300 euros (except for same-day delivery). You have also the option to pickup your order from our Athens Store and Golden Hall store within 5 days.

International orders are shipped with DHL Express.ΒΟ

*Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City.

**Andorra, Albania, Bosnia and Herzegovina, Iceland, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Serbia, Switzerland, United Kingdom.

***Bahrain, Israel, Kuwait, Oman, Qatar, Saudi Arabia, UAE, USA.

Extra charges may apply for remote locations. In such cases, an email will be sent for your approval prior to shipment of your order. AESTHET does not deliver to P.O. Boxes.

Please note that delivery outside of the EU may be subject to local import taxes and duties, which are the client's responsibility where they apply. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Working days exclude Saturdays, Sundays and major public holidays. AESTHET shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control.
When the order has shipped, you will receive an e-mail specifying the tracking number and a direct link to monitor the status of your order. Orders are delivered from Monday to Friday between 9 am and 5 pm (CET). Please make sure that someone will be available to receive and sign for your delivery. In case no one is available for the delivery, the courier will leave a message with a contact number you must call to arrange for your re-delivery. Undelivered orders will be returned to us after a period of one week. In this case, re-deliveries will be charged with additional shipping fees.

GIFTS
During the checkout, you have the possibility to choose if you want your order, or some items in your order, to be sent as gifts with an extra charge of 3 euros. This includes a gift packaging and a gift exchange card with instructions on how to exchange the gift with another item. You can also write a personal message that will be included in your gift on a handwritten card.
You may also choose to send your gift directly to the recipient. In this case, please fill in the recipient's details in the Shipping Address during the checkout and you will be informed by email when the gift has been delivered. The order's invoice will be sent only to you by email.
If you are not sure what to choose as a gift, you also have the option to offer a Gift Card.